By using services provided by KitKatJinuCreations, you with this agreement to KitKatJinuCreations’s Terms and Conditions.
1. Terms & Conditions
1.1 We are willing to provide Services to you about a Project detailed in the relevant KitKatJinuCreations Proposal, Order Form, quote, document, or e-mail from KitKatJinuCreations addressed to you, or invoice addressed to you, i.e., Client Proposal.
1.2 Once you confirm that you want us to go ahead with the Project following the terms set out in the Client Proposal, you agree that these terms and conditions, which incorporates the Client Proposal, i.e., Agreement, will form a binding agreement between us (jointly, Parties, or in the singular, Party). This term of this agreement will continue until the Parties have completed their obligations under this agreement.
1.3 In the event of any inconsistency between this agreement and the Client Proposal, the terms of this agreement will overcome the extent of the inconsistency.
2. Services We Offer
2.1 We agree to provide professional services with the best quality.
2.2 Any changes to the Client Proposal after finalization will need to be discussed and agreed upon in writing (e-mail) by both Parties in good faith.
3. Client Obligations
3.1 We require you to provide us on time with accurate instructions about the Project, supply us with the Client Materials, and review our first draft work.
3.2 For this purpose of the Agreement, Client Materials means briefs, logos, brand guidelines, brand assets, and any other related information, assets, data, or other items requested by us for the Project.
4. Project Costs
4.1 For us to commence providing our Services to you about the Project, you must pay a deposit.
4.2 Unless otherwise advised by us in writing, we will not commence providing our Services to you about a Project until we receive the deposit/payment confirmation from you.
4.3 We will issue invoices to you for payments.
5. Payment Terms
5.1 For the Project, we will invoice you, and you agree to pay for Project Costs. We reserve the right to invoice you at any time for all or part of the Project Costs where you fail or delay to provide us with instructions or other materials as required by us to complete the Project.
5.2 All amounts charged by us under the agreement in connection with any Project shall be, in the first instance, calculated exclusive of any GST.
6. Revisions during Production Stages
6.1 You can request revisions for the Project and any Deliverables supplied by us during the production Stage, where reasonably required, subject to the following conditions:
1. Your request for a revision is made while we are working on the relevant Production Stage to which the revision relates;
2. You must review the revision and either accept the revision or ask for a further revision, within 24 hours or other timeframes with prior written agreement by the parties; and
3. The requested revision must not require more than 20% of the total time allocated to the relevant Production Stage to which the revision relates.
4. We will provide only one instance of reviewing a change you have requested under this clause; otherwise, once the change you have directed has been made, the change is final and cannot be reviewed by you.
6.2 Changes for all Digital Products, any Video & Animation Products
1. We will change only Text and Images in the provided Samples.
2. No Video Frame will be moved or changed from its original position. If required, that will be chargeable.
3. We will change no Colour. If required, that will be chargeable.
4. We will not change the design in the sample provided.
5. Only provided pictures will be added; you can’t change the pictures again & again.
6. We will add images to the place of Caricatures.
7. Revisions after Project Completion.
7. Use of the Final Project
Your use of the Final Deliverables is subject to the following restrictions:
7.1 Final Deliverables are only to be used on the web, at corporate events and presentations, or privately;
7.2 Final Deliverables can be used in any place;
7.3 Privacy & Confidential Information.